Our team will review your inquiry and respond within 1-2 business days. For consultation requests, we'll send you a calendar link to schedule your free 30-minute session at a time that works for you.

No, the 30-minute discovery call is completely free. This is an opportunity for us to understand your challenges and determine if we're a good fit to help, with no obligation.

We'll provide a checklist after your request, but generally we'll want to understand your current processes, pain points, and goals. No sensitive data is required at this stage.

We specialise in SMEs and startups, typically 5–50 employees, but we also support smaller or larger organisations depending on the project.

Small diagnostics take 1–2 weeks. Pilot CRM and dashboard projects typically run 4–8 weeks. Full transformation projects vary but commonly run 3–6 months based on scope.

Yes — every implementation includes staff training, documentation, and either a handover or an option for ongoing support.

Popular tools include HubSpot, Zoho, Salesforce, Airtable, Power BI, Tableau, Zapier, and Power Automate. We choose the right tools for your needs and budget.

We set baseline metrics during discovery (time spent on admin, reporting time, error rates) and track improvements via dashboards and periodic reports.

We will assess what you already have before recommending anything new. If your existing tools are fit for purpose, we will work with them. If they are not, we will explain why and recommend a more suitable alternative. We never recommend new software to generate business — only to solve a genuine problem.

Most of the tools we use have free tiers or trial periods that we can work within during the initial build phase. We will always design around your budget and tell you clearly what the ongoing subscription cost will be before you commit to anything.

Your systems continue to run exactly as they are. Because you own the accounts, nothing changes from the software's perspective. You retain full access and control. If you are on a retainer and choose not to renew, we remove our admin access within five working days and provide a handover summary so your team can maintain the systems independently.

As an administrator, CrownKonsult can see and interact with the data stored in the systems we manage on your behalf. This is governed by the Data Processing Agreement we sign with every client before any project begins. We process your data only for the purposes of delivering and supporting your systems, in full compliance with UK GDPR.